Shipping Policy

At candysandsnacks.com, we are committed to ensuring that your order is delivered in the quickest and safest way possible. Below is everything you need to know about our shipping process:

Processing Time

Once your order is placed, our team works quickly to process and pack your items. Please allow 1-2 business days for order processing. Once your order is shipped, you will receive an email with tracking information to follow its journey to your doorstep.

Shipping Costs

Shipping costs vary based on your location and the size of your order. You will be able to view the exact shipping cost during checkout before confirming your order. We strive to offer competitive rates while ensuring your products are handled with the care they deserve.

Shipping Methods & Delivery Time

We offer several shipping methods to cater to your needs:

  • Standard Shipping: Typically takes between 5-7 business days depending on your location.
  • Expedited Shipping: For quicker delivery, expect your order within 2-3 business days.
  • International Shipping: We also offer international shipping options. Delivery time will vary depending on the country, but generally, it takes 7-14 business days for international orders.

Order Tracking

Once your order is shipped, we will send you a tracking number via email. You can track the status of your order using this number to see where it is and when to expect delivery.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier. Please ensure your delivery address is accurate and accessible to avoid any issues.

Shipping Delays

While we do our best to ship your order on time, there may be delays due to factors outside of our control, such as weather, holidays, or shipping carrier delays. We appreciate your understanding and patience in such cases.

Address Issues

Please make sure that your shipping address is correct and complete when placing your order. We are unable to redirect orders once they’ve been shipped, so ensuring the accuracy of your address will prevent delays.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We’ll be happy to resolve the issue and ensure your satisfaction. You may be required to provide photos of the damage to assist with the claims process.

Thank you for choosing candysandsnacks.com! We strive to provide a seamless shopping experience and to get your favorite treats to you as quickly as possible. If you have any questions or concerns about shipping, feel free to visit our help page or contact us.